Grand Bavaro Princess All Inclusive

“Great Resort with the Best Staff!”

This resort was nice, but what made it amazing was the wonderful staff here! Everyone was very accommodating & helpful! I stayed in the platinum area and Marino & Juan (bar), Alondra, Jose, & Wisleynny (Chopin) and Cinthia (AyB) were great!

“Excellent resort (with minor complaints)”

First time to this resort, 6th time to Punta Cana, 7th to DR. Other time was Santo Domingo many years ago. This felt like a 5 star resort because we went Platinum level. Beautiful room/suite (building 54) with a large deck, 2 TVs, excellent location, great food and drinks, plenty activities! Plat… more

First time to this resort, 6th time to Punta Cana, 7th to DR. Other time was Santo Domingo many years ago. This felt like a 5 star resort because we went Platinum level. Beautiful room/suite (building 54) with a large deck, 2 TVs, excellent location, great food and drinks, plenty activities! Platinum level guests get a separate part of the beach with nicer bed-like loungers, bartender service at your lounger, plenty of palapas for shade and their own pool, towel service and restaurant and bar area. Key takeaway is that we would go back and do platinum level. Here are areas for improvement: - most annoying are the hotel vehicles using the sidewalks for their scooters, golf cart train, delivery trucks and bicycles. They were so numerous for this large resort that we felt that we had to walk on the grass more often than paved walkways. They really need to keep certain paths for pedestrians only. - wifi is spotty on the beach, very annoying - do not allow guests on the beach to blast their own music on bluetooth speakers; the resort is playing music already, your tastes are not universal. - lifeguard not seen on the beach area nor a ocean condition flag. The waves and under-tow can be very strong - there are beautiful peacocks on site, however, they are very loud and start at 6am. Bring ear plugs. - - Room: -they had a rainfall shower head only, which is not the best for washing soap out of long hair. - They did have a separate 2 person bubble-up tub with a hand held shower head for that problem. - the A/C system was difficult to control. It worked on motion detection, so it could get hot at night. Also the fan blew directly on the bed and that could not be adjusted. - the bar fridge is located inside a cabinet. It was hot in there and we felt the fridge did not keep the contents cold consistently. We had medicine to keep stable so a concern. We left a cabinet door open and felt that helped. - the platinum concierge area was different from other hotels. This hotel chain also owns the Dreams hotels. We last stayed at the Dreams Punta Cana (renamed Dreams Flora now?). They had a "club" area for platinum guests, with a large screen TV in a comfortable couch area, premium bar, board games, books, well-stocked small buffet and staff there for questions abd help. Bavaro Princess has room in their concierge area to do this too, and they should! All staff were pleasant, helpful and mostly quick service. We did not use the family area with splash park but it looked very nice. Are last bad thing to talk about was the departure day and need for check out from the room. Our flight was at 11pm and we had to check out by noon. If you want to stay in your room there is a fee, something like $60US for 3 hours then it jumped to something like $30US/per hour after. We knew we would be at the beach all day so didn't need the room, but did need a shower and to change into airport clothes. They said to use the spa. Well that was hard to find, the train did not go there either and we are dragging small luggage. The spa was like a gym shower, no privacy, steaming hot and little area to move around. There were toiletries in the shower stall. I could not dry off in the heat and almost passed out. I fled mostly dressed, with my shoes in my hand. No A/C or fans there, it was a very bad situation. We told the staff and they smiled and nodded. This was not a luxury experience that we had paid for at the platinum level. Other hotels give you a courtesy room. They need to correct this! We would pay $30US to use a room for an hour rather than the spa but shouldn't have to with platinum. Again we would return to this resort but be prepared for the negatives.

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“Grand BavaroPrincess”

Cinthia and Yaniriz are the best hostesses at the platinum Chopin Enrique was also amazing and took care of us. Highly recommend ! We definitely think platinum service is great value and the beach is beautiful! The beach loungers were always available, comfortable

“Our 5 day visit ”

Our trip was great. The service by this gentleman(Juan) in particular was outstanding. He became a friend! We will come back and hopefully will find him here again. He is truly genuine and caring. The hotel was nice. Needed some TLC but good for the $$. The food was good especially at the dinner r… more

Our trip was great. The service by this gentleman(Juan) in particular was outstanding. He became a friend! We will come back and hopefully will find him here again. He is truly genuine and caring. The hotel was nice. Needed some TLC but good for the $$. The food was good especially at the dinner restaurants. The rooms were comfortable and the grounds are beautiful

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