Description
Treat yourself to a stay in one of the 539 guestrooms, featuring indoor private spa tubs and flat-screen televisions. Your bed comes with down comforters and premium bedding. Rooms have private balconies or patios. Cable programming and iPod docking stations are provided for your entertainment, while complimentary wireless Internet access keeps you connected. Bathrooms with separate bathtubs and … more
This property is located in Mexico and just a few kilometers away from the attractions of the town. Nearby attractions are Mayakoba (7 km), Playa del Carmen Beach (11 km), Cenote Los Buhos (11 km), Dolphin Discovery Playa del Carmen (14 km), Native Park Playa del Carmen (15 km), Cenote Chaak Tun (16 km), Centro Recreativo EcoPark Riviera Maya (21 km) and Punta Venado Bike Park (24 km). The nearest airport in this property (58 km) at Cancun International Airport.
- Other
- Air conditioning
- Additional services
- Laundry
- Laundry Service
- Lift
- Maid
- Tumble dryer
- Reception
- 24-hour reception
- Concierge service
- Multilingual staff
- Porter service
- Entertainment
- Aerobics
- Computer room
- Dance hall
- Games room
- Karaoke
- Pool table
- Shops in hotel
- Table tennis
- Parking
- Nearby free parking
- Nearby parking
- Parking
- Security-controlled parking
- Valet parking
- Smoking
- Smoke detector
- Smoking area
- Wi-Fi
- Complimentary Wi-Fi
- Services
- Babysitting service
- Banquet and event room
- Bike rental
- Breakfast in bed
- Car rental
- Cash machine at the hotel
- Childcare
- Children´s entertainment
- Conference centre
- Courtyard
- Currency exchange
- Fax/photocopier
- Game area
- Garden
- Hair dryer
- Hairdresser / Barber
- Heated pool
- Iron
- Kids' board games
- Kids' playground
- Kids' pool
- Kid´s club
- Luggage storage
- Medical service
- Meeting room
- Newspapers
- Picnic area
- Pool
- Private pool
- Public bathroom
- Room service
- Safe
- Sale of tickets
- Security
- Serviced office
- Sun terrace
- Supermarket in hotel
- Terrace
- Wake-up call service
- Wedding service
- Bars
- Bar
- Snack bar
- Restaurants
- Breakfast buffet
- Buffet restaurant
- High chairs
- Menu for diabetics (on request)
- À la carte restaurant
- Swimming pools
- Children’s pool
- Full SPA circuit
- Poolside parasols
- Poolside sun loungers
- Gym and SPA
- Gym
- Hot tub
- Jacuzzi
- Massages
- Sauna
- Spa
- Turkish bath
- Activities
- Golf course
- Mini golf
- Table tennis
- Accessibility
- Wheelchair access
- Minimum registration age without supervision
- 18
- Deposit:
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- General
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- Admin fees
Good to know
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Taxes included in the final price
Any local tourist tax/resort fee has to be paid on spot directly by clients, if applicable Yes No
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Excellent
Based on 5048 reviews
Quiet in the room
Location
Rooms
Service
Value for money
Cleanliness
This accommodation stands out for being in a quiet and peaceful area
Showing 5 featured reviews out of 5048 TripAdvisor reviews
R
Rajiv T
15/03/2025
“Our outstanding spring break.”
Excellent place, awesome beach, fantastic activities, and the best services. We have been to their resorts many a times and always exceed our expectations. Our boys had a lot of fun as well. Food at the pool/beach and restaurants are amazing. Quality of food/beverage/liquor is superior. Pricey but … more
R
robertrdzak
12/03/2025
“Above and beyond”
From before we even arrived this place took care of us. We had passport issues and weren’t able to stay on the exact dates initially booked. The hotel went out of their way to accommodate us given those passport challenges. The level of service at this facility was fantastic as was the food. My wif… more
F
FrequentFlier737549
Monticello, Minnesota
11/03/2025
“Perfect week at Grand Velas.”
Our stay at Riviera Maya Grand Velas was luxurious. The accommodations were perfect, as expected, but the staff definitely makes the total difference. Our concierge Jose was the best. He assisted me with items before we arrived and throughout our entire trip. He is definitely a Top notch indivi… more
F
Flyer304483
11/03/2025
“We LOVED the staff at adults area, Alfonso you’re the best! And everyone including the chef at Bistro. Best food EVER”
Just what we needed for a mum and her 18year old. The place is heavenly. It’s the staff who make it really special. They looked after us and made us feel like it was our home for the 11days we were there. The facilities are amazing. Food incredible.
M
MMwoqq
13/03/2025
“3 star accommodations for 5 star prices.”
Upon arrival the room was not ready (they had our flight arrival time for weeks ahead of time and we booked our airport transfer through them so my view is they probably could have planned this better). Balcony door of hotel room did not lock and currently sitting in my room waiting for maintenanc… more
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