Description
Tucked within an ecological and historical preserve, the Riviera Maya All-Inclusive resort Occidental at Xcaret Destination captivates guests with spectacular grounds, a pristine coastline and unparalleled service and amenities. This Riviera Maya resort is located adjacent to the spectacular, breathtaking natural wonder of the eco-archeological Xcaret Park in the heart of Riviera Maya, 45 minutes… more
5 a la carte specialty restaurants serving international themed delights, 2 buffet restaurants and exclusive Royal Level a la carte restaurant, 1 snack bar and 2 late night snacks.
7 freshwater swimming pools with drink service, including the kid’s club pool and the salt-water pool adults only. A private and quiet cove with powder – soft white sand.


- Additional services
- Lift
- Reception
- 24-hour reception
- Entertainment
- Dartboard
- Parking
- Free parking
- Wi-Fi
- Complimentary Wi-Fi
- Services
- Kids' pool
- Kid´s club
- Bars
- Beach bar
- Indoor bar
- Pool bar
- Restaurants
- Buffet restaurant
- À la carte restaurant
- Swimming pools
- Adults-only outdoor pool
- Children’s pool
- Gardens
- Poolside sun loungers
- Towel service
- Gym and SPA
- Gym
- Activities
- Mini golf
- Snorkelling
- Table tennis
- Tennis court
- Accessibility
- Accessible floor to entertainment room
- Accessible floor to reception
- Accessible floor to the adapted room
- Accessible floor to the restaurant
- Bathroom with shower
- Entertainment rooms, toilets in adapted communal areas
- Hotel entrance with ramp
- It has single-flow taps
- It has support bars in the bathroom
- Lift-accessible floor
- Non-slip shower floor
- Restaurant with toilets in adapted communal areas
- Shower floor at the same level as the bathroom floor
- Toilet access with bars
- Unobstructed access to both sides of the bed
- Check-in/Check-out
- Check-in from: 3.00 pm h — Check-out before: 11.00 am h
- Minimum registration age without supervision
- 18
- Deposit:
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- General
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- Admin fees
Good to know
About the deposit
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Taxes included in the final price
Any local tourist tax/resort fee has to be paid on spot directly by clients, if applicable Yes No
This property has additional information that you can
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Very good
Based on 21662 reviews
Location
Quiet in the room
Rooms
Service
Value for money
Cleanliness
This accommodation stands out for being in the heart of Playa del Carmen
Showing 5 featured reviews out of 21662 TripAdvisor reviews
L
Linda S
13/03/2025
“Vacation was great!”
Spent 9 days at the Occidental at Xcaret and it was wonderful! The nicest and friendliest staff. The food was amazing at all of the various restaurants. Seven pools that were clean and inviting, not to mention the pool bars were also! Small beach front, so don't go here if you like a nice wide or l… more
S
Sharon W
13/03/2025
“Perfect holiday experience”
We travelled from the UK for 10 nights at this truly amazing place to stay. The staff are all attentive, friendly and cannot do enough for you. Right next to the Xcaret park, you will have the opportunity to purchase passes and explore more of this beautiful area of the Riviera Maya. The hotels … more
P
parvinnowroozpour
Miami, Florida
12/03/2025
“Survey”
Enjoy the food , comfortable bed, friendly staff, bar , restaurants verity of food , but is very hard to book for reservation
C
ChristinaTinker
12/03/2025
“Great communication with Bryan Tox”
We booked a spring break trip for the whole family and are loving the animals and tropical jungle experience. From Amstar, Bryan Tox is so helpful with great communication to book Xplorer tickets and transfer. Thank you! Occidental Xcaret is a beautiful property and we are enjoying very much!
J
j0annbarry
12/03/2025
“Lovely resort!!!”
Beautiful grounds, trees, walkways, paths, beach area, food is great, staff is super friendly; overall wonderful resort. Felt very safe and comfortable; although one of our credit cards was 'found' and used; canceled it quickly when we got home.
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