Contact
Frequently Asked Questions
+44-2030363708

Need help?

Our Customer service opening times are Monday to Friday from 09:00h to 18:45h (CET) and Saturdays from 09.00h to 12:45h (CET). Closed on Sundays and Bank holidays.

Departure DUB
en
€ EUR

Costa Calero Hotel Thalasso & Spa

Beach Hotels /
Spain /
Lanzarote /
Puerto Del Carmen /
Costa Calero Hotel Thalasso & Spa

Rooms
Reviews
Location
Facilities and services

Costa Calero Hotel Thalasso & Spa

Adults Adult children from to

/night

#{ forfait.selected_ff_days } Days of ski pass

Hotel + Ski Pass

total price for night total price for nights

See price details

Sorry, this accommodation does not have any rooms available from the #{querystring.check_in} to #{querystring.check_out}. Please select other dates or View all properties in Puerto Del Carmen.

Costa Calero Hotel Thalasso & Spa

Puerto Del Carmen - Lanzarote See map

Show photos (57)

Gallery - Costa Calero Hotel Thalasso & Spa

Excellent

Rating 4,5 around 5 for travellers of Tripadvisor

Based on 4899 reviews

Featured services:

Air conditioning
Climate control
Laundry Service
Maid
+164 Additional services

See map

Very popular destination!

4 properties have been booked in the last 15 minutes in Puerto Del Carmen

Latest reviews of the property

9 Excellent

Excellent

Based on 4899 reviews

Location

Quiet in the room

Rooms

Service

Value for money

Rating 5 around 5 for travellers of Tripadvisor

Cleanliness

This accommodation stands out for its good cleaning service

Showing 5 featured reviews out of 4899 TripAdvisor reviews

Tourist46585260085

13/02/2025

“Exceeded our expectations”

The food is wonderful and caters for everyone, there's so much choice for all diet options including vegan and vegetarian, the chefs and staff do a fabulous job. All of the staff are welcoming, helpful and friendly. We stayed in a superior sea view room, it was clean with a walk-in shower in the … more

Janet B

10/02/2025

“10th visit”

We always go to Costa Calero in January for our wedding anniversary, this time it was extra special as it was our golden wedding anniversary. Unknown to us our son n daughter in law got in contact with hotel and asked them to decorate our room, what a fantastic surprise it was, Patricia our houseke… more

bumblebee56

Bradford, United Kingdom

09/02/2025

“Relaxing get away”

What a beautiful hotel and everything that goes with it. Defo a four star and maybe worth a bit more. No kettle in room but water left everyday. We have a travel kettle so enjoyed a cuppa on the balcony whilst sun coming up. Rooms are bright, modern and spacious. Bathroom great with lovely sho… more

945maggiec

08/02/2025

“Lovely hotel with stunning views”

Just back a few days ago. On first impressions on arrival reception staff and Manuela very welcoming and extremely helpfull. Sea view room on 5th floor with stunning views down to the Marina and beyond. Room gorgeous and extremely clean, bed very comfy. Walk in Shower with Clarins products and bat… more

Coastal13626424297

08/02/2025

“Its ok but needs lot of improvement. Doubt i would return”

Travelled with my hubby 8 year old son 75 year old dad for his birthday. We went all inclusive Hotel has some great points Grounds are lovely No fights for sun beds Rooms are comfortable Water bottles changed every day Rooms cleaned daily 5 min walk to marina Daily bus service to puerto del car… more

The reviews shown have not been verified. Viajes El Corte Inglés, S.A. does not guarantee that they correspond to real users of the service nor does it assume responsibility for their content. More Info

About the property

Description

Facilities: The hotel was modernised in 2023. 340 non-smoking rooms and 21 junior suites are available to guests in a 5-storey main building and a 2-storey auxiliary building. A baggage storage service and a cash machine are available. Wireless internet access in public areas allows guests to stay connected. The tour desk offers assistance with booking excursions. The hotel has wheelchair-accessi… more

How to arrive

Puerto Del Carmen - Lanzarote See map

Location: This spa and conference hotel lies right at the heart of the city close to the marina. It is just 100 m to the sea and 3 km to the sandy beach. An abundance of shops, restaurants and bars are to be found in the vicinity (within 100 m of the hotel) and nightclubs and a shopping centre are located 3 km away. Convenient public transport links are to be found within 50 m of the hotel.

Hotel highlighted for…

Familiar, children oriented

A fantastic hotel for family fun, where you could find totally prepared facilities and a complete offer of activities for children of all ages. So that you could enjoy as you deserve enjoying!

Facilities and services

Restaurants

Meals: Dining facilities include a bar and a piano bar. Guests can dine in a cosy atmosphere at the restaurant (a buffet and high chairs). Catering options include bed and breakfast and all-inclusive special. All-inclusive holidaymakers enjoy special extras like live cooking, in addition to a selection of alcoholic and non-alcoholic beverages.
more

Other: Air conditioning

Additional services: Dry cleaning service; Laundry; Laundry Service; Lift; Maid; Self-service laundry; Tumble dryer

Services: 24-hour reception; Babysitting service; Banquet and event room; Bike rental; Café; Car rental; Cash machine at the hotel; Children´s entertainment; Cloakroom facilities; Coffee machine; Conference centre; Cot; Credit card; Currency exchange; Dry cleaning service; Fax/photocopier; Game area; Garden; Hair dryer; Hair salon / beauty centre; Hairdresser / Barber; Heated pool; Indoor pool; Ironing equipment; Ironing service; Kids' playground; Kids' pool; Kid´s club; Laundry; Luggage storage; Luggage storage; Medical service; Meeting room; Newspapers; Public bathroom; Room service; Safe; Sale of tickets; Sale of tours; Security; Serviced office; Sun terrace; Sun terrace; Terrace; Towel service; Vending machines; Wake-up call service; Wedding service

Reception: 24-hour reception; Concierge service; Multilingual staff

Entertainment: Aerobics; Books; Computer room; Dartboard; Disco / DJ; Entertainment; Entertainment for adults; Evening entertainment; Games room; Live music; Pool table; Shops in hotel; TV lounge; Table tennis

Parking: Nearby free parking; Nearby parking; Outside parking; Parking

Shuttle transfer: Transfer to nearest beach

Smoking: Smoke detector; Smoking area

Wi-Fi: Complimentary Wi-Fi; Complimentary Wi-Fi; Free Internet

Swimming pools: Children’s playground; Children’s pool; Full SPA circuit; Gardens; Poolside parasols; Poolside sun loungers

Bars: Bar; Coffee shop; Coffee/tea in public areas; Pool bar; Snack bar; Vending machines

Restaurants: All inclusive; Breakfast buffet; Buffet restaurant; High chairs; Menu for diabetics (on request); Rooms for events / banquets; À la carte restaurant

Gym and SPA: Gym; Jacuzzi; Massages; Sauna; Spa; Turkish bath

Activities: Beach volleyball; Bike rental; Diving; Golf course; Golf course within 3 km; Padel tennis; Snorkelling; Table tennis; Tennis court

Accessibility: Facilities for people with disabilities; Wheelchair access; Wheelchair-accessible room

Check-in/Check-out: Check-in from: 3.00 pm h — Check-out before: 12.00 pm h

Minimum registration age without supervision: 18

Deposit:: #{ depositAmount } #{ depositCurrency } #{ depositType }; #{ paymentMethods }; #{ depositTime }

General: Number of people: #{numberOfPersons}; Floor: #{floorNumber}

: #{ registryNumber }

: Admin fees

Good to know

Late check-in/key pickup:

#{ lateCheckin }

#{ registryNumber }

National Identification Code

#{ nationalIdentificationCode }

Taxes included in the final price

Undecided? Check out other properties in Puerto Del Carmen

View all properties in Puerto Del Carmen

Frequently asked questions about Costa Calero Hotel Thalasso & Spa

Which are the stand-out services of Costa Calero Hotel Thalasso & Spa?

Air conditioning, Climate control, Laundry Service and Maid are some of the featured services at Costa Calero Hotel Thalasso & Spa. See full list of services at Costa Calero Hotel Thalasso & Spa.

Are there pools at Costa Calero Hotel Thalasso & Spa?

Yes, guests at Costa Calero Hotel Thalasso & Spa will be able to enjoy Children’s playground, Children’s pool, Poolside sun loungers, Poolside parasols, Gardens, Saltwater pool, and Full SPA circuit.

Are there restaurants at Costa Calero Hotel Thalasso & Spa?

Yes, guests at Costa Calero Hotel Thalasso & Spa will be able to enjoy Buffet restaurant, Menu for diabetics (on request), Restaurant, Rooms for events / banquets, Pre-packed food, Breakfast buffet, À la carte restaurant, Breakfast, Breakfast and lunch, All inclusive, Half board, High chairs, Menu, , Vegetarian menus and Gluten-free menus.

Can I park at Costa Calero Hotel Thalasso & Spa?

Guests staying at Costa Calero Hotel Thalasso & Spa have these parking options: Nearby parking, Nearby free parking, Outside parking, Parking and Garage

Can you keep fit at Costa Calero Hotel Thalasso & Spa?

Guests staying at Costa Calero Hotel Thalasso & Spa have these options for keeping fit: Turkish bath, Gym, Jacuzzi, Massages, Sauna, Spa, and Turkish bath.

Can I enjoy Wi-Fi service at Costa Calero Hotel Thalasso & Spa?

Yes, guests at Costa Calero Hotel Thalasso & Spa will be able to enjoy Complimentary Wi-Fi, Complimentary Wi-Fi and Free Internet.

What are the check-in and check-out times at Costa Calero Hotel Thalasso & Spa?

At Costa Calero Hotel Thalasso & Spa, check-in is from 3.00 pm and check-out is by 12:00.

What language do the staff at Costa Calero Hotel Thalasso & Spa speak?

The following languages are spoken at Costa Calero Hotel Thalasso & Spa: Air conditioning, Climate control, Laundry Service, Maid, Self-service laundry, Laundry, Tumble dryer, Dry cleaning service, Ironing service, Housekeeping , Lift, 24-hour reception, 24-hour reception, Concierge service, Multilingual staff, Entertainment , Evening entertainment, Disco / DJ, TV lounge, Pool table, Dartboard, Games room, Shops in hotel, Table tennis, Computer room, Entertainment for adults, Live music, Aerobics, Books, Pétanque, Nearby parking, Nearby free parking, Outside parking, Parking, Garage, Public bus near hotel, Transfer to nearest beach, Smoking area, Smoke detector, Non-smoking rooms, Complimentary Wi-Fi, Complimentary Wi-Fi, Free Internet, Room service, Laundry, Luggage storage, Safe, Ironing equipment, Newspapers, Car rental, Cash machine at the hotel, Currency exchange, Fax/photocopier, Luggage storage, Wake-up call service, Ironing service, Sale of tickets, Garden, Public bathroom, Sun terrace, Terrace, Sale of tours, Dry cleaning service, Hairdresser / Barber, Coffee machine, Security , Computer, Café, Hair dryer, Accessible, Banquet and event room, Bike rental, Credit card, Medical service, Vending machines, Wedding service, Cloakroom facilities, Awnings, Bicycle storage, , Pharmacy, Radio, Balcony, Fire extinguisher, Lounge, Audiovisual equipment (with surcharge), Bathtub, Kid´s club, Children´s entertainment, Kids' playground, Game area, Babysitting service, Kids' pool, Cot, Children’s playground, Pool bar, Coffee shop, Snack bar, Vending machines, Bar, Coffee/tea in public areas, , Buffet restaurant, Menu for diabetics (on request), Restaurant, Rooms for events / banquets, Pre-packed food, Breakfast buffet, À la carte restaurant, Breakfast, Breakfast and lunch, All inclusive, Half board, High chairs, Menu, , Vegetarian menus, Gluten-free menus, Children’s pool, Indoor pool, Poolside sun loungers, Poolside parasols, Heated pool, Sun terrace, Gardens, Towel service, Saltwater pool, , Hair salon / beauty centre, Full SPA circuit, Turkish bath, Gym, Jacuzzi, Massages, Sauna, Spa, , Turkish bath, Serviced office, Conference centre, Meeting room, , Tennis court, Golf course within 3 km, Water sports facilities on site, Diving, Snorkelling, Canoeing, Horse riding, Cycling, Hiking, Padel tennis, Bike rental, Table tennis, Diving, Golf course, Waterskiing, Volleyball, Kayaking, Jet skis, Yoga, Beach volleyball, Fishing (nearby), Water aerobics, Archery, Facilities for people with disabilities, Wheelchair-accessible room and Wheelchair access.

What are the top guest reviews of Costa Calero Hotel Thalasso & Spa?

The top reviews of Costa Calero Hotel Thalasso & Spa are: The food is wonderful and caters for everyone, there's so much choice for all diet options including vegan and vegetarian, the chefs and staff do a fabulous job. All of the staff are welcoming, helpful and friendly. We stayed in a superior sea view room, it was clean with a walk-in shower in the bathroom and enjoyed the balcony overlooking the pools, trees and sea and mountains. The piano bar got busy on the odd occasion and had great live music, plenty of seating areas to sit and chat or watch the world go by. It's a short walk down to the marina where there's a supermarket, some shops and plenty of bar/restaurants if you plan to eat out. I'd highly recommend it..

How can I get to Costa Calero Hotel Thalasso & Spa?

You can easily get to Costa Calero Hotel Thalasso & Spa with the following directions:
Location: This spa and conference hotel lies right at the heart of the city close to the marina. It is just 100 m to the sea and 3 km to the sandy beach. An abundance of shops, restaurants and bars are to be found in the vicinity (within 100 m of the hotel) and nightclubs and a shopping centre are located 3 km away. Convenient public transport links are to be found within 50 m of the hotel.

Where is Costa Calero Hotel Thalasso & Spa located?

Costa Calero Hotel Thalasso & Spa is located in Puerto Del Carmen - Urbanización Puerto Calero S/N

Additional information…

Know Before You Go Cash transactions at this property cannot exceed EUR 2500, due to national regulations. For further details, please contact the property using information in the booking confirmation. A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on 31 December. Only registered guests are allowed in the guestrooms. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. Fees The following fees and deposits are charged by the property at time of service, check-in, or check-out. Self parking fee: EUR 5 per day In-room safe fee: EUR 2 per day Rollaway bed fee: EUR 20.0 per day The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. Mandatory Fees and Taxes The charges below are included in your overall room price: New Year's Eve gala dinner fee We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Extra-person charges may apply and vary depending on property policy. Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges. Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Guests must contact this property in advance to reserve a rollaway bed. Contact the office using the information on the reservation confirmation received after booking.

Make yourself at home in one of the 340 air-conditioned rooms featuring minibars. Rooms have private balconies. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have bathtubs or showers and hair dryers.

The charges below are included in your overall room price: New Year's Eve gala dinner fee We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

*From 7 January to 20 February 2025, renovation work will be carried out on the terrace of the Bar Salón Mataleñas, which could cause noise from 10am to 7pm. Cash transactions at this property cannot exceed EUR 2500, due to national regulations. For further details, please contact the property using information in the booking confirmation. A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on 31 December. Only registered guests are allowed in the guestrooms. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Featured amenities include a computer station, dry cleaning/laundry services, and multilingual staff. This hotel has 3 meeting rooms available for events. Free self parking is available onsite.

Sports/Entertainment: Refreshing drinks at the pool bar and a relaxing soak in the hot tub (for a fee) offer the perfect way to unwind. Guests can relax and enjoy the sun loungers and parasols provided. The hotel offers an extensive outdoor sport and leisure programme, which includes bocce, beach volleyball and archery. For a fee, guests can also enjoy golf and fishing. With aquafit or, for a fee, water skiing, jet skiing, paddle boating, banana boat rides, canoeing, catamaraning, snorkelling and diving available, fans of water sports have plenty of options to choose from. A wide range of indoor sporting activities are also offered, for example table tennis, darts, callisthenics and aerobics or, for a fee, a gym and billiards. Various wellness options, such as a spa, a sauna, a hammam, massage treatments, anti-ageing treatments, Ayurveda treatments and aromatherapy, are offered for a fee. Leisure facilities include an entertainment programme, a kids' club, a kids' disco and live music.

Late check-in/key pickup: #{lateCheckin}

#{checkoutTime}

Admin fees

All-Inclusive Regulations in the Balearic Islands…

On 23 January 2020, the new Balearic Law against Tourism Excesses entered into force, which prohibits all-inclusive deals with unlimited alcoholic beverages. Only a maximum of three alcoholic beverages per guest will be served during lunch and/or dinner.
We would also like to inform you of the following restrictions included in the law:
Practices which may endanger the life, health and physical integrity of guests are strictly prohibited at hotels, apartments and holiday properties. These practices include climbing from one balcony or window to another and jumping from inappropriate places such as balconies into swimming pools (a practice widely known as ';balconing';). Guests breaking the law will be immediately banished from the property and may be fined, states the law and the corresponding municipal regulations. The hotel/apartment manager or property agent must order said guests to leave immediately, which may require assistance from the security forces.
Failure to comply with the prohibition of practices which may endanger the life, health and physical integrity of guests will be considered a serious offence. In the Balearic Islands, serious offences are subject to a fine between 6,001 and 60,000 euros.

Save quote

Select the room you'd like to save:

Room type Board basis Final price

Selected option #{selectedRoom.name} #{selectedRoom.board_text}

#{room.name}
#{room.board_text}

Choose another room and board basis

We'll send you the budget by email and you can also access it from your profile on our website. You simply have to fill in the following details:

I want to subscribe to the newsletter (you can unsubscribe at any time)

I want to receive personalised deals based on my interests

Loading...

Loading…

We are processing your request. Please, wait a few seconds.

Budget saved successfully

Sorry, your budget has not been saved

Please try again later. We apologise for any inconvenience

Before sending this form, please read the following Overview of data protection. By pressing the send button, you declare to have read this information

Basic information about privacy. The data controller is Travel Concept, S.L.. The purpose is to manage the website and the relationship with its users, improve quality, send advertising and commercial profiles. The legal basis is the existence of a contractual relationship, our legitimate interest in evaluating and promoting our products and services, and your consent to the creation of said profiles. We will only communicate your data when it is necessary for the processing of your requests, to other companies of the Logitravel group, with your prior consent or by legal obligation. You have the right to access, rectify and delete the data, as well as other rights as explained in our privacy policies.

Street

Satellite

Costa Calero Hotel Thalasso & Spa 9 Excellent

Lanzarote

Final price

#{ forfait.selected_ff_days } Days of ski pass

Hotel + Ski Pass

See price details

per night (x)

Adults Adult and children child from to

Check availability

Sample text

633m

Oh no! Looks like this room has been sold

The price of your selection has changed

The price of the hotel just went up. There are probably only a few rooms available. Book as soon as possible to secure your spot!

Costa Calero Hotel Thalasso & Spa

Adults Adult and children from to

total price for #nights# nights

Accept

You also have these options to find your ideal accommodation: View all rooms See more hotels

Oh no! Looks like the room has already been booked

The room you selected has been sold

This room is no longer available. Similar hotels are available in the location you are looking for. Book as soon as possible to secure your spot!

See other rooms

See more hotels

Puerto Del Carmen

None - None

None Adult

1 Room

“Costa Calero Hotel Thalasso & Spa”

Please select other dates or

The hotel is filling up and there is little availability left

It can take a few seconds, please wait

“Costa Calero Hotel Thalasso & Spa”

Please select other dates or

The hotel is filling up and there is little availability left

It can take up to 45 seconds, please wait

Congratulations! You know how to look for deals

The average price of this hotel is /night and you have found prices per /night

prices

%

cheaper

recommended dates:

Other available rooms:

Other clients who have seen “Costa Calero Hotel Thalasso & Spa” have also seen:

from

See more recommendations

Different payment methods
Pay with the most popular and secure methods

Do you need help?
If you have any queries, contact us calling :

(01) 699 2145

Reserve with confidence
With all the security certified by:

General terms and conditions

Discount

#{discountText}

CashBack

Informative

Booking date

Dates of stay

Combinable with other promotions

Yes

Combinable with other promotions

No

Additional information

Logiisdyingto travel!

General terms and conditions

Discount

Up to €600 at selected hotels

Booking date

From 14/05/2024 to 3/06/2024

Dates of stay

Between 1/06/2024 and 30/09/2024

Combinable with other promotions

No

Additional information

Discounts of up to €600 at selected hotels. For bookings made from 14 May to 3 June 2024 (both included). For stays beginning between 1 June and 30 September 2024 (both included). The discounts shown are calculated based on the difference between the exclusive price offered by Logitravel and the market price for the hotel and dates specified.

€20 discount for bookings between €200 and €499

€50 discount for bookings between €500 and €999

€100 discount for bookings between €1,000 and €1,999

€200 discount for bookings between €2,000 and €3,499

€400 discount for bookings between €3,500 and €5,999

€600 discount for bookings equal to or greater than €6,000

Select the number of rooms and guests

Room

Adults

over 17

Children

under 17

Ages of children

Room

Remove room

Adults

over 17

Children

under 17

Ages of children

Room

Remove room

Adults

over 17

Children

under 17

Ages of children

Room

Remove room

Adults

over 17

Children

under 17

Ages of children

We´re very sorry, but the maximum number of guests is 18 and the maximum number of rooms is 4 in accommodation searches. Remove guests and/or rooms to continue.

to	from	Expenses
#{ formatDate(freeFeesPeriods.start_day) }	#{ formatDate(freeFeesPeriods.end_day) }	FREE
#{ formatDate(fee.start_day) }	#{ formatDate(fee.end_day) }	#{ fee.price.toFixed(2) } #{ currency.symbol }

Room type	Board basis		Final price
Selected option #{selectedRoom.name}	#{selectedRoom.board_text}
#{room.name}	#{room.board_text}
Choose another room and board basis