In order to prevent fraudulent transactions your booking details are reviewed. We also ensure we have all the necessary details before issuing a ticket.

If the bank does not authorise the charge, we will notify you via e-mail requesting you to double check that the details provided are correct and provide us with the details of an alternative card if necessary.

If we are unable to contact you or we do not receive the necessary documents via e-mail or fax, your reservation may be cancelled.