Conrad Seoul

“Short but Sweet Visit!”

My husband and I stayed in the Conrad Seoul for 2 nights at the end of October. The room was beautiful and exactly as shown in the pictures online. It was completely updated and clean, with no signs of wear and tear, and all the features worked perfectly. We were able to adjust the room temperature… more

My husband and I stayed in the Conrad Seoul for 2 nights at the end of October. The room was beautiful and exactly as shown in the pictures online. It was completely updated and clean, with no signs of wear and tear, and all the features worked perfectly. We were able to adjust the room temperature and AC unit as needed; the coldest temperature we set was 19°C. Our room was on the 33rd floor, and it was very quiet, with no street noise. We were surprised and grateful when the front desk staff even upgraded the room to one with a view of the Han River which was beautiful! The hotel offers a wide range of amenities and benefits, many of which we took advantage of during our stay, including breakfast, the lounge, the spa, and the gym. The breakfast buffet features a diverse selection of menu items. We observed many families present and noticed that the hotel provided child-friendly plates and silverware for breakfast. The lounge, located on the 35th floor, offers hors d'oeuvres along with a variety of alcoholic and non-alcoholic beverages, all with stunning views of the Han River. The gym is spacious, equipped with plenty of exercise machines and equipment, and includes locker rooms with a beauty/vanity area and saunas. I indulged in a facial and massage treatment at the spa during my visit and absolutely loved it! The atmosphere is calm and serene, and the staff is both professional and friendly. The hotel staff were exceptionally helpful; they even assisted us in calling a taxi when we struggled to order an Uber. Although we made an effort to speak Korean, almost every staff member we encountered understood English. The location is a bit farther from some of the main tourist attractions in Seoul. Our commute to certain places took anywhere from 30 to 60 minutes using public transit. However, there is underground access to the subway station, just a short walk from the hotel. The IFC Mall, a high-end shopping center similar to those in the U.S., is located beneath the hotel and features numerous shops and restaurants. Additionally, Yeouido Park, which is across the street, is beautiful to stroll through, especially to enjoy the fall foliage in Seoul. Overall, I would recommend this hotel to friends or family members who are Hilton members and are seeking a quieter option away from the main tourist areas of Seoul. While it is a more expensive choice, I believe the experience is well worth the price.

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“A calm stay in the business district”

The Conrad Seoul offers a peaceful escape in the heart of Yeouido’s business district. Despite its central location, the hotel maintains a quiet and relaxing atmosphere, ideal for a calm stay. The rooms are clean and well-maintained, providing a comfortable experience. While there are more modern … more

The Conrad Seoul offers a peaceful escape in the heart of Yeouido’s business district. Despite its central location, the hotel maintains a quiet and relaxing atmosphere, ideal for a calm stay. The rooms are clean and well-maintained, providing a comfortable experience. While there are more modern hotels in Seoul with advanced amenities and services, the Conrad remains a solid choice for a quality stay. One minor issue was their laundry service, which declined to clean a chamois garment due to material restrictions. While slightly inconvenient, it did not significantly affect the overall experience. Overall, the Conrad Seoul combines a serene environment with reliable comfort, making it a good option for visitors to the city.

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“Improved Lounge, But Check-In Was a Letdown”

Recently, I stayed at this hotel with my family. Based on what I had read, I knew upgrades for Diamond members are rare, so my expectations were low. Unfortunately, the check-in experience was even worse than I anticipated. The staff member (I didn’t catch his name, as they no longer wear name badg… more

Recently, I stayed at this hotel with my family. Based on what I had read, I knew upgrades for Diamond members are rare, so my expectations were low. Unfortunately, the check-in experience was even worse than I anticipated. The staff member (I didn’t catch his name, as they no longer wear name badges) who assisted me not only failed to recognize my membership status but was also quite arrogant. I felt as though he was smirking when explaining that there has been a shortage of 5-star hotels in Seoul since COVID. When I asked about an upgrade, I didn’t expect much, but his response was unpleasant. Thankfully, things improved after that. Every room has a bathtub, and the hotel’s location is excellent for shopping. Though most hotels in Seoul are conveniently located due to the well-organized subway system, this one was particularly well-placed. The lounge food had also improved significantly since my last visit. Finally, the check-out process was much more pleasant than check-in. Unlike the check-in staff, Rachel Lee was kind and helpful, even assisting us in locating a lost item. She really helped improve my impression of the hotel by the end of our stay.

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